Shift Entered: The shift has been entered into the system by RCSA and is available to be worked on by any agency.
Member Assigned: Agency is in the transition process of
filling the booking.
Member Accepted: An agency has covered the deficit
and name is yet to be provided by RCSA to the client.
Shift Booked: Booking is confirmed with all parties (agency staff name has been
provided and this has been approved with client).
Client Confirmed: A previously booked shift has been updated / agency staff has been swapped + name change required to the facility.
Member Pulled Out: A shift previously listed as Shift Booked has been reopened by RCSA due to the agency staff no longer being able to
Shift Cancelled: The booking has been cancelled by the client AND the cancellation has been acknowledged by the agency.