Shift Entered: 
The shift has been entered into the system by RCSA and is available to be worked on by any agency.

Member Assigned: Agency is in the transition process of filling the booking.

Member Accepted: An agency has covered the deficit and name is yet to be provided by RCSA to the client.

Shift Booked: Booking is confirmed with all parties (agency staff name has been provided and this has been approved with client).

Client Confirmed: A previously booked shift has been updated / agency staff has been swapped + name change required to the facility.

Member Pulled Out: A shift previously listed as Shift Booked has been reopened by RCSA due to the agency staff no longer being able to cover. 

Client Cancel: The shift has been cancelled by the client and is awaiting acknowledgement from the agency.

Shift Cancelled: 
The booking has been cancelled by the client AND the cancellation has been acknowledged by the agency.


If you are encountering any other issues please contact support@entiresoftware.com and for assistance. Please include "RCSA" in the subject line.